Oh Apple, why do you (mis)treat us like this?

Posted on March 10, 2005

As I’ve mentioned before, my iMac G5 came with a hardware problem. The screen is way darker than it should and sometimes has fits and starts flickering.

Considerations about this kind of problem being there for far longer than is reasonable in the iMac line apart, Apple does know this happens and is well aware that lots of people suffer from this problem.

So anyway, I talked to the retailer where I got my iMac from and reported the problem. They acknowledged it promptly and told me they would order the required part (I’m guessing it is the video inverter, as this is what usually breaks). They have to get it from Apple Europe and they gave me an ETA of 10 working days.

This was a month and a half ago.

Anoying? Damn right! The screen is getting darker as time goes by and there was even one occasion when it refused to wake up from the sleep state.

Frustrating? Of course. I have this new dandy machine which is supposed to be all great and cool and stuff, and I can’t even edit my pictures in it properly, not because it isn’t up to the job but because the huge 20’ display looks like it was covered with a black stocking.

Typical? Hell yes, I’m not in the least bit surprised.

Sad? Well… not anymore, I’m starting to become more or less apathetic to this kind of thing from Apple. At this point I just wished there was a real alternative. And that is sad.