My weekend ADSL nightmare

This is a picture of my weekend:

nfn@Lemming(~)$ ping www.novis.pt
PING www.novis.pt (195.23.106.76): 56 data bytes
64 bytes from 195.23.106.76: icmp_seq=1 ttl=56 time=154.952 ms
64 bytes from 195.23.106.76: icmp_seq=2 ttl=56 time=159.791 ms
64 bytes from 195.23.106.76: icmp_seq=3 ttl=56 time=158.265 ms
64 bytes from 195.23.106.76: icmp_seq=6 ttl=56 time=171.032 ms
64 bytes from 195.23.106.76: icmp_seq=7 ttl=56 time=147.826 ms
64 bytes from 195.23.106.76: icmp_seq=8 ttl=56 time=161.321 ms
64 bytes from 195.23.106.76: icmp_seq=12 ttl=56 time=171.104 ms
64 bytes from 195.23.106.76: icmp_seq=13 ttl=56 time=166.376 ms
64 bytes from 195.23.106.76: icmp_seq=14 ttl=56 time=176.152 ms
64 bytes from 195.23.106.76: icmp_seq=15 ttl=56 time=151.192 ms
64 bytes from 195.23.106.76: icmp_seq=16 ttl=56 time=149.649 ms
64 bytes from 195.23.106.76: icmp_seq=21 ttl=56 time=154.966 ms
64 bytes from 195.23.106.76: icmp_seq=22 ttl=56 time=178.145 ms
^C
--- www.novis.pt ping statistics ---
23 packets transmitted, 13 packets received, 43% packet loss
round-trip min/avg/max = 147.826/161.597/178.145 ms

Considering this is an ADSL connection and the voice component doesn’t work at all I think should count myself lucky to have any kind of connectivity at all but still it doesn’t do much to lift my spirits.
Oh well, the problem is reported, a trouble ticket is open on the infrastructure provider, now let’s see how long they take to solve the problem.
Can’t help feeling someone just got a new phone line installed and the installer just gave my line a yank. It has happened before…

If you happened to try and access this site over the weekend you probably couldn’t. Now you know why.